Overview
Senior Solutions Engineer – Detroit Job at Couchbase – 3.8 in Detroit, MI
Job Description
Our Solutions Engineers are the primary technical field experts, responsible for actively driving and managing the technical part of a sales engagement. We are looking for someone to cover the NY Tristate Region.
The goal of the Solutions Engineer is to support the rapidly growing Couchbase user community and help drive customer success. In this exciting role, you will become an expert explaining NoSQL advantages, how Couchbase Server works and how it can be used to solve the customer’s problems; all with a good dose of getting customers excited about using this new approach for fast & scalable databases.
Location: This is a remote role based in either Ohio, Michigan or Eastern Canada areas.
Responsibilities
Show customers how to solve their problems and meet their requirements with Couchbase Server and get them excited about NoSQL database technology
Work closely with the sales team on account strategy and identifying additional opportunities in existing accounts
Ensuring the success of customer POC / Pilots through effective management of acceptance criteria and issue escalation/resolution
Developing and delivering exceptional company/product presentations and demonstrations
Work with all technical levels from managers, to architects and developers and explain Couchbase Server and its uses
Be the technical product expert for customers and stay up-to-date on the NoSQL competitive landscape
Work with Product Management and Engineering to provide feedback from the field and represent the customer perspective
Identify and write internal and external technical collateral, like typical deployment architectures or best practices
Preferred Qualifications
BS in Computer Science, Engineering or equivalent experience in software and/or a technologically relevant field
3+ years experience with traditional RDBMS including schema modeling, performance tuning and configuration
Prior experience in a fast-paced startup environment
Hands-on administration and troubleshooting experience with x86 operating systems (Linux, Windows, Mac OS), networking and storage architectures
Familiarity with NoSQL databases or other distributed high-performance systems
Pre-sales support experience in the NoSQL industry
Minimum Qualifications
Excellent communication and presentation skills with an ability to present technical solutions concisely from small to large audience
Experience engaging with developers and programming experience in at least one of the following: Java/.NET/PHP
Demonstrated passion for diving into technical issues and solving customer problems
Demonstrated critical thinking and advanced troubleshooting skills and qualities
Well organized, can engage with many customers at the same time
Ability to travel up to 25% of the time is required
About the Company
Company: Couchbase – 3.8
Company Location: Detroit, MI
Estimated Salary: