Prior Authorization Call Center Representative Job at in Austin, TX

Full time Prior Authorization Call Center Rep openings in the Austin, TX area with a major healthcare company! Starting ASAP!! Apply now to Thu Phan with A-Line!

  • PAY RATE: $16.00 per hour
  • HOURS: Full-time 40 hours per week. Monday – Friday from 8:30am-5:30pm. Possible OT involved. One Saturday a month

Position Details:

  • You will be taking calls averaging about 40 per day.
  • Assist in monitoring utilization of medical services to assure cost effective use of medical resources through processing prior authorizations.
  • Initiate authorization requests for outpatient and inpatient services in accordance with the prior authorization list.
  • Route to appropriate staff when needed.
  • Verify eligibility and benefits
  • Answer phone queues and process faxes within established standards
  • Data enters authorizations into the system.
  • High call volume of 55 calls or more daily.

Job Requirements:


  • High School Diploma or equivalent required
  • 1+ years of customer service and call center experience
  • Bilingual in Spanish and English preferred
  • Knowledge in health care preferred, any type of providers office required
  • Must be able to multitask, provide accurate data entry, and some knowledge of Excel
  • Typing test – 35WPM

Please apply directly for consideration! – Thu Phan

Prior Authorization, Managed Care, Medical Insurance, Authorization, Medical Referral, Healthcare, Call Center, Data Entry, Insurance Verification
Associated topics: agent, answer, associate, call center specialist, phone, platform support, product support, representante de servicio al cliente, representative, service agent

Job Information

  • Job ID: ba5122c0-12887415555
  • Location:

Austin, Texas, United States

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About the Company


Company Location:  Austin, TX

Estimated Salary: