Manager – IT Learning Job at The Association of International Certified Professional Accountants in London
Combining the strengths of the American Institute of CPAs and the Chartered Institute of Management Accountants, we empower the world’s most highly-skilled accountants – CPAs and CGMA designation holders – with the knowledge, insight and foresight to meet today’s demands and tomorrow’s challenges.
We drive a dynamic accounting profession that works every day to build trust, create opportunity and grow prosperity worldwide.
Summary of Role
To enhance the Association’s organisational effectiveness and high energy culture through the design and delivery of learning and engagement initiatives to employees worldwide.
Accountabilities & Responsibilities
Conduct regular organizational training needs analysis to inform the development of a learning and development plan and portfolio that meets the IT learning needs of the Association globally
In partnership with Learning & Engagement, develop a global IT learning portfolio that is consistent and aligned with the Association business objectives and strategy
Design and deliver learning offerings that are identified through organizational learning needs analysis and in line with the Association’s strategy
Ensure the IT learning portfolio of activities are delivered on time, within budget, and with high satisfaction ratings from all stakeholders
Work with Learning & Engagement and the GBS HR team to manage the logistics for IT learning activities, including scheduling, registration, evaluation, record keeping and survey activities
Regularly review and refresh IT learning processes and practices to ensure that they are fit for purpose and follow best practice
Work with Learning & Engagement to create and maintain IT learning resources for inclusion in the global onboarding process
Create and maintain IT learning resources to populate an IT Learning portal on LEARN
Share IT learning and knowledge and expertise with the Learning & Engagement team
Ensure employees are informed of all IT learning activities in a timely fashion via a variety of channels
Implement a blend of different learning activities to appropriately meet the needs of differing learning styles and geographical distribution
Work with Learning & Engagement and GBS HR to Evaluate and report on return on investment for IT learning initiatives, ensuring that there is cost effective performance improvement
Work with the business to deliver IT learning initiatives to support major tech-enabled projects
Maintain partnerships with external providers that provides the Association with effective and efficient business arrangements
Any other relevant projects or tasks as required
Knowledge, Skills & Abilities Required
Excellent communication and diplomacy skills
Ability to engage, communicate with, and influence key stakeholders
Proven experience of a range of IT solutions (e.g. Microsoft Office; CRM; ERP; SaaS)
Learning & Development design and delivery
Excellent organisation of self to meet firm deadlines – can multitask very well
Proven experience of delivering IT training across multiple cultures
Evaluation of learning activities, identifying cost effective performance improvement
Effective writing skills – ability to articulate information clearly and effectively to different audiences.
Team working – ability to build ‘virtual’ relationships, work effectively outside immediate team
Occasional travel as needed
Must be flexible and willing to work outside of normal working hours if needed to accommodate a global audience
Required Experience, Qualifications & Education
Proven experience in designing and effective delivery of a wide array of IT learning
Understanding and experience of the theories and practice underpinning learning and development
Experience working in a global organisation
Preferred Experience, Qualifications & Education
A qualification in learning & development, such as a Foundation Certificate in Learning and Development Practice, Diploma in L&D Practice, or equivalent would be desirable
At the Association, you are part of a global, diverse and talented group of colleagues. You have opportunities to innovate and collaborate in a leading organization that impacts individuals and businesses.
You’ll have opportunities to progress while enjoying an exciting work environment that supports and celebrates individual achievement, development and professional satisfaction.
Together, we will lead the most influential body of professional accountants and create the future of the global accounting profession.
Primary Location: GB-GB-London
Work Locations: United Kingdom – London The Helicon 1 South Place, Moorgate London EC2M 2RB
Job: Information Technology
Organization: UK ASSN BU
Job Type: Full-time
Job Posting: Nov 15, 2019, 1:27:56 PM
About the Company
Company: The Association of International Certified Professional Accountants
Company Location: London