IT Operations Leader Job at National Bank of Canada – in Toronto, ON

Job Description

Primary Locations: Toronto, Ontario

Employee Status: Regular

Schedule: Full-time

Is Application delivery and support your area of expertise?

Are you an experienced IT Leader who knows how to manage large Teams and drive change?

Do you understand DevOps?

Have you supported large scale agile projects to transform a Financial Services Organization?

National Bank is pursuing the most important technological upgrade in its history. We are reviewing our systems and processes in order to simplify them and align them more with the needs of our clients. Come and work within a multidisciplinary team that manages and delivers Web & Mobile products in the investment field.

If you are passionate about leading technology teams and establishing a new model for digital delivery, support and application reliability then we want to hear from you!

What about the day-to-day activities of the position?

Be responsible for the definition, planning, organization and execution of application monitoring, disaster recovery activities and product governance across Wealth Management IT

Lead complex and strategic projects involving a multitude of internal, external and matrix partners

Play an influencing role with business sectors in order to orient the medium or long term business strategy according to the new opportunities offered by technology

Manage the technological risks (obsolescence, cybersecurity, disaster etc.) related to applications and products under your leadership

Act as a leader in transformation for your business sector by implementing several strategic projects

Have a direct impact on the customer experience

Participate in the overhaul of the transversal digital architecture

Be able to see concretely the final product of one’s work Challenge your colleagues and develop the team as a whole.

You are the ideal candidate if:
You have a bachelor’s degree or University certificate / undergraduate and/or relevant experience of 10+ years

You have a strong track record in the IT field with a specific knowledge and experience in Leading cross functional multi-million-dollar Programs

You have experience Leading a Team of IT Professional and can demonstrate a model for achieving high performance across the organization

You have demonstrated a strong track record with agile and DevOps delivery resulting in high velocity, high quality delivery

You have lead application support teams, with a focus on monitoring and responding to application reliability, security and performance KPIs

You have carried out technological transformations

You have proven experience in large-scale and major transformation projects where systems integration is critical to the success of the program

You like to share new ideas, collaborate, and learn from others

You know the integration of complex systems

You have an innate technological curiosity, and you adore innovation

You have demonstrated leadership is a strength for you and you are able to work with partners in Vendor organizations to get to the best outcome

You ensure a robust change management that allows your teams and colleagues to transform

You are able to succeed in a fast-paced environment and enjoy ambiguity.

You speak and write English.

Ready to make a difference as a team? To have a positive impact? Submit your application!

Your benefits

Upon hiring, you’ll be eligible for a wide range of benefits. In addition to competitive compensation, we offer attractive benefits for you and your family:

Health and wellness program, including many benefits

Flexible group insurance

Pension plan

Employee Share Ownership Plan

Employee and Family Assistance Program

Preferential banking services

Community involvement program


Virtual sleep clinic

These are just some of the many benefits we offer.

Due to the current pandemic, our entire team is working remotely.

People first

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives.

Our core values of partnership, agility and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that’s accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during our initial conversations.

We welcome all candidates! What can you bring to our team?

Are you ready to live your ambitions?


Particular Condition:While only one compensation level is posted, the Manager has the latitude to position the selected candidate at a lower level, depending on their profile.

About the Company

Company: National Bank of Canada –

Company Location:  Toronto, ON

Estimated Salary:

About National Bank of Canada -